About Us
In a world where workplace conflicts cost time, trust, and talent, MyEMS offers a better way. Developed by EMA—trusted employee relations advisors for over 25 years—MyEMS is Australia’s first end-to-end employee relations case management software designed to prevent workplace issues from escalating into crises.
EMA has partnered with organisations of every size to tackle employee relations challenges head-on. This hands-on expertise is built into MyEMS, a transparent platform that guides teams through every step of employee relations case management—from the moment an issue arises to the final resolution.
By combining best-practice workflows, secure documentation, and real-time insights, MyEMS enables consistent, transparent case management that strengthens compliance and reinforces workplace integrity.
Our Story
After decades of guiding HR teams through investigations, policy breaches, and workplace tensions, we noticed a pattern: organisations waited until conflicts exploded into crises—only for HR teams to then manage them manually, a time-consuming and risky approach riddled with inconsistent documentation and compliance gaps.
Our research revealed:
- HR teams spend 70% of their time managing complex investigations.
- 80% of serious cases result in employee resignations.
- Escalated conflicts cost businesses thousands in lost productivity and legal risks.
MyEMS was built to break this cycle.
By transforming unstructured processes into a centralised, step-by-step platform, MyEMS eliminates the chaos of scattered emails, documents, and spreadsheets. Every case is mapped into a clear workflow, with dynamically generated documents, risk alerts, and audit trails built in. The result? Teams resolve cases 50% faster, reclaiming hours for strategic priorities like training and culture-building. Leaders gain peace of mind knowing issues like bullying, discrimination, or policy breaches are documented fairly, consistently, and supporting employers with Respect at Work and Psychosocial Hazard legislative obligations.
Our Philosophy
At EMA, we believe every workplace operates on a cultural continuum. On one end lies the red zone, a space where unchecked issues like bullying, harassment, or unresolved conflict erode trust and productivity. On the other is the green zone: a thriving environment of collaboration, psychological safety, and respect. Our mission is to help organisations protect the green zone by addressing the red zone.
Protect the Green by
Addressing the Red
MyEMS helps leaders tackle red-zone risks proactively—starting with early intervention in issues like workplace incivility, which often go unnoticed but can quickly escalate. By streamlining compliant documentation, fair investigations, and timely resolutions, MyEMS embeds “Respect at Work” principles into your operations. This prevents psychosocial hazards—from harassment and incivility to mismanaged conflicts or privacy breaches—from undermining your culture. Left unchecked, even minor issues like incivility can escalate rapidly, which is why MyEMS prioritises early intervention.
Organisations using MyEMS reduce escalations by up to 50%, reclaim hours of HRBP time weekly for strategic work, and cut turnover by resolving issues before they escalate.
Early Intervention & Transparency
Delayed action amplifies risk; transparency builds trust. MyEMS provides real-time visibility into case progress, ensuring all stakeholders stay informed while safeguarding confidentiality. This includes addressing seemingly minor issues like workplace incivility—often overlooked but proven to escalate into major conflicts if ignored.
This structured approach:
- Frees HR teams to focus on culture-building, not firefighting.
- Prevents long-term damage by resolving issues early.
- Builds confidence with consistent, auditable processes.
From Reactive to Proactive
MyEMS turns ER management into a strategic advantage. By automating workflows and centralising data, organisations move beyond reactive problem-solving to predict and mitigate risks early. This preserves a culture where employees feel respected, heard, and empowered to thrive—protecting the psychologically safe environment you’ve worked hard to build—keeping your workplace firmly in the green zone.