
SOLUTIONS
A Complete Employee Relations Platform
Complete end-to-end employee relations workflows that transform reactive case management into strategic organisational capability. Built by Australia’s leading ER experts with 28+ years of licensed investigation experience.
Unlike basic case tracking systems that only help with reporting, MyEms reduces actual HR workload through intelligent automation, expert guidance, and proven compliance frameworks that build trust while protecting your organisation.
Core Platform Features
Everything you need for professional employee relations case management
Guided Case Workflows
Step-by-step processes support consistent, fair handling of every workplace issue from initial report to final resolution.
- Best-practice investigation processes
- Automated workflow progression
- Built-in compliance checkpoints
- Risk-based decision trees
Centralised Evidence Management
Secure, organised storage for all case-related documents, notes, and evidence with comprehensive audit trails.
- Chain of custody protection
- Time-stamped documentation
- Secure file attachments
- Real-time collaboration
Compliance Automation
Built-in Australian workplace law context to support compliance with current regulatory standards.
- Psychosocial hazard management
- Fair Work compliance built-in
- Automatic regulatory updates
- Audit-ready documentation
Analytics & Reporting
Real-time insights into workforce trends, case patterns, and organisational risk factors.
- Trend identification dashboards
- Risk assessment analytics
- Custom reporting tools
- Predictive risk indicators
Role-Based Security
Granular permissions protect sensitive information while enabling collaboration across your team.
- Configurable access controls
- Confidentiality protection
- User activity tracking
- Data encryption standards
Document Generation
Automatically create professional, consistent letters, reports, and forms from your case data.
- 63 different document types
- Template customisation
- Auto-population from cases
- Version control tracking
How MyEms Works
01
Report Received
Issue logged through MyConcern or direct entry with automatic case creation and initial risk assessment
02
Guided Assessment
System guides you through preliminary investigation steps with built-in compliance checkpoints
03
Evidence Collection
Centralised storage for documents, witness statements, and supporting information with chain of custody
04
Expert Support
Access EMA’s licensed investigators and ER specialists for complex cases within 15 minutes
05
Documentation
Auto-generate professional reports, letters, and improvement plans from your case data
06
Resolution & Learning
Track outcomes, monitor improvement, and identify organisational patterns for prevention
Expert Support Included
28+ years of EMA consulting expertise backing every feature
Licensed Investigators
Direct access to licensed workplace investigators for complex cases
Expert help available
Comprehensive Training
Included training covering platform use, investigation techniques, and leadership development.
On-site or virtual delivery
Technical Support
IT help desk support for platform issues, plus ongoing updates and maintenance included.
Rapid response guarantee
Simplify Investigations. Strengthen Compliance. Save Time
MyEMS turns complex investigations into a clear, structured process—eliminating delays, reducing risk, and supporting best-practice case management. See how it works in real-time. Book a free demo today.