Does Monday Morning Look Like This?
- Incident report needs documenting for Quality Standards audit
- Staff complaint escalated from weekend shift
- SIRS deadline coming up with incomplete case files
- Valued care worker needs support through workplace issue
- Evidence scattered across emails, drives, and filing cabinets
You’re managing complex challenges with broken-up tools.
Complete Case Management in One Platform
What MyEms Does
- 12-step process from first complaint to final outcome
- 63+ ready-made dynamic document creation for letters, reports, and compliance forms
- All evidence in one place with secure access and full records
- Built-in risk checks for workplace stress and behaviour issues
- Expert help available – licensed investigators and employee relations experts
Made for Aged Care
- Quality Standards documentation
- Workplace stress risk checks
- Manage cases across all your sites
Why Generic HR Tools Fail in Aged Care
$11B
Workplace stress costs Australian businesses each year (PwC, 2014)
$6.1B
From staff at work but not productive due to stress
25.7%
Healthcare workers make up of harassment/bullying claims (Safe Work Australia, 2024)
Your Unique Challenges:
Workplace issues directly affect vulnerable resident safety
Complex rules to follow (Quality Standards, SIRS, workplace stress laws)
Family and community trust depends on handling staff issues well
Need consistent processes across all your sites
The $240K+ Annual Value for
Aged Care Organisation
Real Example from Aged Care Organisation:
Their Situation:
- 4,000 staff across multiple facilities
- 6-person HRBP team
- 80% of HR time spent on case management
Annual Savings with MyEms:
- HR time saved: $199,846
- Management time saved: $41,085
- $240,931 Total value each year
- Hours back for strategic work: 5,065
Compliance Benefits:
- Less regulatory breach risk
- Quality Standards audit ready
- Same processes across all sites
- Complete records with timestamps
Culture Protection:
- 50% fewer issues becoming big investigations
- Higher staff retention through fair, clear processes
- Better family confidence in how you handle issues
- More time for engagement and culture work
Everything You Need to Succeed
Access
- Everyone can use it across all your facilities
- Different access levels for different staff
- Works with Microsoft Active Directory
- Use on phone, tablet, or computer
Getting Started
- 3-4 week setup time
- Set up for your organisation structure
- Staff training (on-site or online) tailored to your organisation size
- Dedicated support person assigned
Ongoing Support
- IT help desk for technical problems
- Expert advice available
- Regular updates and improvements
- Best practice guidance from licensed investigators and employee relations experts
Proven Results
40%
More efficient case management
50%
Faster case outcomes with step-by-step workflows
Less
Compliance risk through built-in Quality Standards support
Higher
Staff engagement through fair, clear processes
Why Choose MyEms Over
Manual Processes?
Current Way
Evidence in emails, spreadsheets, filing cabinets
Different processes across managers/sites
70% of HR time on paperwork
Risk of regulatory breaches and unfair dismissal claims
MyEms Way
Everything in one place, secure, searchable, audit-ready
Same fair process everywhere, helps meet regulation requirements
40% time saved, more focus on strategic culture work
Built-in compliance support, complete records, risk mitigation
Ready to see how MyEms transforms workplace issue management for aged care organisations?
During the demo, we’ll show you the system set up for aged care compliance and walk through a typical case from start to finish.